Business Support

Business support

IT support and Solutions for SME Business

If you’re a business without your own internal IT team looking for help with your IT then you’re at the right place! We work with businesses just like yours taking away the headaches and worry of IT and making sure you’re getting the most out of your IT systems.

The right IT for your business sector

Every business is different, having someone that understands the challenges you face is vital to building a great working relationship. You need an IT partner that has the experience and know-how in your industry sector. All the benefits of an internal IT team, at a fraction of the cost

Get hassle free IT Support for your business, from friendly knowledgeable US/UK/Asia based support staff. From rapid response remote & onsite support, proactive maintenance and active monitoring ITSB has your business covered.

We can support your:

  • Servers
  • Firewalls
  • Cloud Based Services
  • Printers
  • Wireless
  • Desktop & Laptops
  • Tablets
  • Email
  • Security
  • Network
  • Mac’s
  • Mobile’s Devices
  • Files & Data
  • Data Replication Across Sites
  • Monitoring
  • Compliance
  • Backup
  • Phone Systems
  • Voice Over IP Solutions
  • Microsoft Products Support – Exchange, SQL, Server Based OS

If it’s IT we’re on it!

Getting the right IT Support for your business makes all the difference, Whether you need help with a specific IT issue, aren’t happy with your current support or are looking for ongoing help with your IT.

The right IT company will make life a whole lot easier.

Remove the worries

With the cost of fines, potential extortion and clean up after a malicious attack enough to cripple a business, it’s hard to ignore! We take away the uncertainty looking after the security of your IT systems.

Improved performance

By actively monitoring and working proactively we prevent IT issues impacting your’s and your staff’s day. Keeping systems performing and reducing interruptions. Less interruptions = more work done simple!

Less Hassle

With one point of contact for all your IT needs life becomes a whole lot easier. Providing support, advice and guidance. We even deal with your 3rd party suppliers for you to help resolve issues.

Claim back your time

We become the IT point of contact for your business, taking on the responsibility of keeping things running, no more questions from staff about IT and no more staying late to look at IT issues. we’re looking after it for you.

Better staff moral

Nothing sap’s moral like slow & faulty IT. We create an environment that keeps IT fast and effective and if things do go wrong your staff will have direct access to our friendly IT team that gets problems resolved fast.

Predictable cost

Budgeting and cash flow are a big part of running any business, with ITSB you can fix your IT support costs. So no matter how much support you need you’ll only ever pay a set amount every month.

Help to grow

Business focused IT managers help you get the most out of your IT. Improving productivity, reducing staff overhead or changing the way you interact with your customers. IT can be made to work for you.

Remove the uncertainty

No longer will you worry if your backup’s are successful or when the last Antivirus update was run. We monitor and manage all your systems giving you confidence you, your staff and your data is safe, secure and protected with Our IT Solutions.

Great Value

You get an entire IT technical team, with vast experience across multiple platforms plus the backing of business focused IT managers that have helped shape the IT for many successful businesses at a fixed cost.

One off Support

Fast effective IT support carried out at an agreed hourly rate. Perfect for one off issue or to test drive our service. (most customers upgrade to one of our support plans after trying our service)

Simply get in touch with details of your problem we’ll agree the hourly rate and get you back up and running fast.

Your IT Team

Our proactive & managed support package delivers all the benefits of an internal IT team with none of the drawbacks. With totally unlimited support your costs are truly fixed with a guaranteed level of service. You’ll have the full piece of mind that your systems are safe, secure and compliant. With proactive work going on to ensure your systems runs smoothly, staff won’t be held back by IT.

If problems arise staff can get help directly without having to bother you and because the costs are fixed you don’t have to worry about being stung by a large bill.

Level of service that fits you

With 3 clear levels of service to choose from and the ability to tailor the support you get the service that perfectly fits the needs of your business. View our Managed support packages

What about a contract? –  You can take managed support on 1, 2 or 3 year contracts depending on which suits you best.

Guaranteed service –  If we’re not delivering against our service agreement and your not happy we’ll cancel the contract with no penalty to you (it hasn’t happened yet!).

How do I pay –  There’s one simple fixed fee for your support and you can choose to pay annually, quarterly or monthly whatever works best for you.